There used to be a feature within Inbox that would send a push notification out upon an email being opened. Since Inbox is retiring, does anyone know if this can still be accomplished?
2 Antworten
Hey @claudia von mallinckrodt, I have a workaround. I've recorded a 5 minute demo where I walk through building a notification to alert users when an email is opened: https://youtu.be/P1HS0SUkYfM
I have this setup for myself and receive a notification when my emails are viewed.
Here's a link to this tool if you'd like to learn more: AppExchange: User push notifications for Salesforce
Thanks!
