I am trying to create a workflow where when a rep enters in a date in a custom field that the account type changes to "former customer", when I go to create the rule to decide what the Account field should auto-populate it only gives me the four out of the five account type options. What am I missing here?
Hi Support,Ensure that the two picklist values which you are not able to see in the worklfow picklist options are marked as "Active" in the picklist configuration. The workflow will show you only the Active picklist values.
