Skip to main content

I want to create a flow that will parse out the case subject line to populate a custom lookup field on a case. Our subject line contains a Quote number that starts with a SQ or SMQ followed by 6 numbers. I want to pull in the quote number to the custom lookup field from the subject line. I am new to flow so any help is appreciated. 

 

Examples of subject line: 

  1. SQ459927 - A3im FW: A3im New Purchase Order
  2. FW: [External] PO P35072 for SQ459920
  3. Process SMQ666666

 

#Salesforce Flow #Email-to-case #FlowBuilder #Salesforce Developer

6 Antworten
  1. 9. Juli 2024, 15:57

    A custom Apex Action leveraging a regex pattern will be the most efficient.

0/9000