Scenario - I am a customer, i have sent an email to salesforce and a case is created using email to case, now agent sends me (the customer) email using the activity tab on the same email thread, now I have set Automatic out of office replies on my email id, but when the agent is sending me the mail, out of office mail is not coming in salesforce in the email thread.
Can someone please help me in how to achieve this?
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