My Salesforce events are not sync from Salesforce to Outlook

Question

Hi everyone,   I have a problem with the synchronisation of Salesforce in my Outlook account.  I would like to be able to create an event in Salesforce and have it in my Outlook calendar. Currently, it is not working... Somebody can help me please? Thanks in advance.

Divaker Singh · Accepted Answer

Please check the below help article once, If this works for you  https://help.salesforce.com/s/articleView?id=000335964&type=1

Aurelien Saelens · Answer

Hi  @Divaker Singh https://trailblazers.salesforce.com/profileView?u=0053A00000Da3jxQAB , thank you for your response.   Be aware, we are connecting Salesforce and Outlook via Einstein Activity Capture and indeed the synchronisations are not working from Salesforce to Outlook.  Thanks already for your answer.    #Einstein Activities Capture https://trailhead.salesforce.com/trailblazer-community/topics/einsteinactivitiescapture   #Outlook Integration https://trailhead.salesforce.com/trailblazer-community/topics/outlookintegration

My Salesforce events are not sync from Salesforce to Outlook

Outlook/Teams/Gmail

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