I am unable to login to two of my accounts because they MFA enabled and they are no longer mapped to my Salesforce Authenticator app. I want to create a case with Salesforce and see if there is a way to recover these two accounts. How can I create a case with Salesforce if I am not able to login to any org ?
3 Antworten
For creating a case, you have to login into salesforce first. But you can try with another salesforce account and you can chat with an agent.
But you have to handy the org id which one you are getting error.
Sometimes they will ask for an authorization letter if you don't have sufficient information.
