I have no idea how this happened. But today, one of our sales team reported they couldn't create a new lead. They didn't have "New Lead" on the list view, or in the global actions menu. I, as an admin, can. I can't figure out what's going on or how to fix it. Any ideas?
I've looked at the global actions, it's there. There's nothing in the profile permissions that tells me what's going on, nothing in the user permissions, I can't figure it out.
8 Antworten
I went through every permission and just made one where he could create/manage leads. There is no reason he shouldn't have had this so I just had to kinda force it. No idea why this happened.
