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Hi, 

 

We deactivated a user and later realized they were the running user of a dashboard. I was able to update the running user to myself but doing so made all the components on my dashboard disappear. I reactivated that and reassigned them as the running user but the dashboard is still gone.

5 Antworten
  1. 8. Juni 2022, 22:47

    Hello campers,

    Ran into this issue and here's what I did:

    • found the dashboard in sandbox
    • change running user to an active user from the same team where original user was
    • Run/Save the dashboard
    • Loaded dashboard into outgoing change set
    • Deployed change set
    • When all good, refreshed the dashboard and boom, dashboard restored
    • Remind others to check reports and dashboards when key people leave who were also running users :) 
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