I found the Lightning Experience Adoption Insights from Custom Reports, which was the answer to how to access the data from "Lightning Usage App" for reporting that has meaning for our org.
However, I'm finding that the data stops over 3 weeks ago (last data is 22 days ago).
What could have stopped this object from collecting data, and how do I refresh it to start collecting data again? The custom report type is for Users with LightningToggleMetrics.
I also queried the same dataset (LightningToggleMetrics) directly in Developer Console and also found no data after Nov 8, 2021.
#Lightning Usage Data #Lightning Usage App #Lightning Experience Adoption Insights
@Ivan Sulkouski @Sam Wepman Thanks for your updates! I have the same experience - there's a gap in the available data, and then it resumes Dec 13.
They tried to close my case, but I reopened and told them I expect an explanation, if not my data restored.
It's not a good impression to direct our users to move all our business processes to rely on Salesforce, and immediately follow with, "this Salesforce feature suddenly stopped working and the data is not recoverable AND we don't know why."
