Calendly creates events in both Salesforce and Outlook.
Einstein syncs and we have 2 events in Salesforce and 2 in Outlook.
I can stop Calendly doing the Outlook thing so when Einstein syncs there are no duplicates but if the Event is cancelled, the time is not freed up in Calendly
So, is there a way in Einstein to selectively not sync events?
5 Antworten
@Aliza Katz Never found a solution but I'm no longer in that role so don't know if anyone figured it out
