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When commenting on cases via a new post, an email is automatically sent to the people involved. In the footer of the email it says "Are notifications about this post getting annoying? Reply to this email with the word "mute". Is there any way to adjust the wording or remove the sentence from the footer of the email?

4 Antworten
  1. 28. Okt. 2021, 09:26

    Hi,  thanks for your replys.  Unfortunetly this does not solve the issue. We want our employees to be able to answer  directly on the e-mail which is generated when someone comments on a post, without the mute sentence in the footer of the e-mail notification.