Hello Trailblazer, I'm quite new with Flows and I'mgetting mad with a flow that seemed very simple at the beginning but that is not working as I expected. For sure there is something I made wrongly.
This is the scenario: We have 4 Accounts fields determining if all related Contacts have to be considered in target or not (the field Contact rating is used for this scope). The condition to fire the trigger is that at least one of those 4 fields (N.Employees, Employee range, Revenue, Revenue range) is changed in a specific Billing Country.
Then I added a Decision path with two outcomes: one for the In Target Option and one for the Out of target Option with the related Update record (Contacts) actions. Will be considered In target all the contacts where at least one of the 4 Account fields fulfills the criteria. Will be considered Out of target all the contacts where all the 4 account fields respond to the criteria. Here is how I made the outcomes
And this is are, respectively the actions:
and now the problem: only the In target outcome works. If all the 4 Account fields comply with the Out of target criteria the Contacts rating are not updated and remains as In target I tried to change all the options for the outcome execution but nothing changes... Hope someone can help me. #Flow Builder
Hmm, based on your screenshot it looks like Employees seg. and Segment CA are picklists, is that correct? If it is I would suggest adjusting the Conditions to custom since a record cannot have multiple values on a single picklist, hence the outcome does not fire :)
based on your values you can use the following filter logic: 1 AND 2 AND (3 OR 4 OR 5) AND 6 AND (7 OR 8)
