Is it or will it be possible for High Velocity Sales to handle an automated email reply-- for example an out of office reply received from a contact in a cadence? Our users would love for the cadence to be paused automatically for X number of days when an automated reply is received. Our previous tool did this. #SalesforceLive
Hi Patrick,
That would be a useful enhancement for High Velocity Sales. Ideally, an automated out-of-office reply could be detected and the prospect's cadence temporarily paused, with the cadence automatically resuming after the specified number of days.
For the current behavior, it would depend on what email/cadence functionality was supported in that release. If you’re still looking for this capability, could you share whether you’re using the standard High Velocity Sales cadence features or any custom automation?
If the functionality isn’t currently supported, this would also be a good candidate for a Salesforce Idea/Product feedback.
