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Hi Guys,

I have created a flow stopping the Case Milestones depending of my status. (IsSttoped = true or false)

I'm already aware about the Dynamics UI issue (Milestone tracker doesn't pause). However, the Case Milestone is well stopped. So far nothing critical. 

 

My issue is : when I'm changing again to false, the milestones should restart where it's stopped. And it is not the case. It is starting as if was never stopped. Any ideas ? 

 

#Service Cloud

Thank in advance !! :) 

 

#Milestone #Milestones #SLA #Case  #Entitlement 

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