I'm trying to create Email Alerts so that every time an quote is created from an integration of ours, an email is sent to our various queues. I know I can't assign emails to queues, which is :(, but I was wondering do I have to create multiple email alerts or can I just have one? I want the criteria to be every time a quote is created and the owner is 'Division' Sales Group. We have about 15 of these Sales Groups so just one would be awesome. EX: Atlanta, Charleston. I'm somewhat new to the org so don't have much familiarity with email alerts. I believe I'll need an template, which is assigned to an alert, which is assigned to a rule, right? Thanks!
And to include record link, there will be a "Detail Link" field you can access in email templates.
Please see the screenshot for your reference.
