I'd like to create this promo:
- send a 10% coupon once the customer subcribes to the newsletter
- if the customer does not reedeem the 1st coupon, then he will receive a 2nd coupon of 15%
(the 2nd one disactives the 1st) after 30 days
Do you think is possible to set without any dev support?
From SFCC I do not see the possibility to set a validity period for a coupon once is received by the customer till its redemption.
Kindest regards
Giamma
I would explore time-based workflow rules/scheduled flows to achieve this functionality. I feel you should be able to configure Time-based rule which will push the 2nd coupon creation into the queue and wait for 1st coupon's record status. But, for this you should be able to distinguish 1st coupon and second coupon.
