I have a salesforce user who is hiding the emails he logs into the leads and contacts activity tab on the record pages. As an admin, how can I override that setting so that his emails are always visible and he can't hide them?
#Profile Permissions #Email Settings #Activity History #Sales Cloud
1 Antwort
Hi Elana,
Check if your user is hiding those data using OWD. If that's the case then try configuring the owd settings for the objects from private to public read/write. And then disable Manage Sharing for the user in the permission sets.
Let me know if this answers your question and if you need further help on this.
Thanks,
Tanaya.
