is there any option to know whether the message is auto greet or agent sent message in agent chat lightning live chat event onAgentSend.
Thanks in advance for help
Saikrupa
1 Antwort
Hi saikrupa,
Please check this article.
https://developer.salesforce.com/forums/?id=9060G000000BcaEQAS
resOnAgentSend.isAutoGreeting
resOnAgentSend.isTransferred