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I have two separate record types for Opportunities: Standard (new and repeat business) and Negative Risks (existing business that is in risk of being lost). This way we can track both in reporting and dashboards.

 

I feel as if my question is simple, but as this is my first time recreating a new record type, I have a question about setting the type for the stages.

 

I have the Negative Risks set up with different stages, however, right now everything is still listed as Open:

 

Record Types with Different Stages

 

The Closed - Final is just like the Closed Lost in our Standard fields, but I guess I want to clarify.

 

If I have two separate opportunity records with different stages to pick, setting my Closed - Final to the Closed/Lost category won't affect my actual Closed Lost records on the Standard opportunity record, correct?

 

I want to make sure the business that is lost and final shows up as final, and not as an open opportunity when it's not. Apologies for the long and winding question, I just want to make sure I don't mess anything up.
3 Antworten
  1. 3. Sept. 2019, 20:24
    Then I would set Closed - Final to:

     

    Type = Closed/Lost

     

    Probability = 0%

     

    Forecast Category = Omitted 

     

     
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