1. Set up a WF rule with rule criteria as " Case: PriorityEQUALSP1) AND (Case: StatusEQUALSAssigned)' and evaluation criteria as : Evaluate the rule when a record is created, and any time it's edited to subsequently meet criteria
2. set up time dependent WF action:
1 Hour After Rule Trigger Date
Tried with case creation date, but its not working.
5 Antworten
You can go to the setup, then search time-based workflow to check the criteria : object equals case to see if your test case is on the list.
