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Topics#Reports & DashboardsFrage von Gopal Sharma
Gopal Sharma (abc) fragte in #Reports & Dashboards
8. Juni 2021, 06:50

Case Lifecycle report

I am creating a case lifecycle which will calculate total combined time while Case was in the new, open and hold status, excluding Pending status but when i am creating case lifecycle report and applying filter case history status not equal to pending it is only giving me new and open case.

 

If i apply the filter case history status = on hold then it is giving me onhold one then why in my previous filter when i apply case history status not eqal to pending it is showing me only oprn and new can someone please help me on this. 
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