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Dear community

I really stuck for two days now - and after setting up the third playground to start from scratch I am still not successful :(

 

I am trying to solve this challenge here:

 

https://trailhead.salesforce.com/en/content/learn/modules/identity_login/identity_login_2fa (https://trailhead.salesforce.com/en/content/learn/modules/identity_login/identity_login_2fa" target="_blank)

 

The error I get is the following:

Problems with Multi-Factor Authentication

What I am sure about:

- I named the permission set correctly "Trailhead" (the API name as well)

- I am using the correct playground

 

The identity verification history shows me that there are some successful logins with MFA:

Vom Benutzer hinzugefügtes Bild

 

According another post I later assigned the permission set to my admin user as well (also listed in the history above). I tried to validate the challenge before and afterwards - no success...

Details about the two users:

Vom Benutzer hinzugefügtes Bild

 

And details about the permission set "Trailhead":

 

Vom Benutzer hinzugefügtes Bild

only this checkbox is checked - all the others are unchecked.

 

Vom Benutzer hinzugefügtes Bild

 

Trailhead is assigned to the two users which are shown in the history above.

 

I appreciate any help - thanks in advance!

All the best

Adrian

 

 
6 Antworten
  1. 26. Apr. 2021, 15:59
    Hi Adrian Schenker,

     

    Hope you are doing well.

     

    I am from the Trailhead Help team. We tried checking this from our end in the backend and found that you have already completed the "User Authentication" Trailhead.

     

    Please let us know if you have any further questions/concerns.

     

    Best Regards,

     

    Nagendra
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