
1 Antwort
Krithi, you have two options here:
1. Use Process and Flow combo to do this:
https://automationchampion.com/2014/07/18/auto-follow-and-auto-unfollow-records-based-on-criteria-part1/
2. Use an appexchange app:
https://appexchange.salesforce.com/listingDetail?listingId=a0N30000003IX0UEAW
Explore both and use the one best suited for your requirement. Good luck!