"Sharing isn't available because Lightning for Gmail doesn't include Inbox. Ask your Salesforce admin about enabling Inbox."
Does Lightning for Gmail no longer include the ability to log emails? We do use Einstein, but there are a number of limitations (we use PE, so no reporting on email activity, and we log emails to custom objects).
The Salesforce help page on Lightning for Gmail (https://help.salesforce.com/articleView?id=lightning_for_gmail_user_overview.htm&type=5) does not seem to have changed in what it claims is the functionality. Am I doing something wrong or has the app changed? I couldn't find anything in the release notes either.
1 Antwort
Hi Kevin,
Sorry for the inconvenience. In case you don't receive a response here, may I also suggest joining the Lightning for Gmail group below to collaborate with the experts on best practice and advice.
https://success.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F9300000009M90CAE
Thanks,
Bhavin