I have a doubt regarding what period of time is taken into account in the Einstein Engagement Scoring dashboard. I mean, the matrix where users are located in the different personas criteria (loyalists, selective subscribers...). Is based in last 15 days, last month...?
Thanks in advance,
1 Antwort
Hi Graciela,
Looking at the available documentations, I'm not able to find anything about the days for the different personas criteria or maybe I overlooked it. Maybe we can ask for advise or assistance with the experts by joining the Marketing Cloud group.
https://success.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F9300000001pQ5CAI
Regards,
Jayson
