How can I CC or BCC in other contacts from the same account?

Question

I want to CC in other contacts from the SAME account that the main email is linked to. At the moment I only get the option "Show: All Co-workers in Company" which only lists my company Co workers but it does suggest I can somehow filter the accounts contacts in.

I'm using SF Classic and reading option 2 it looks possible but I just can't get the filter to appear when looking up email addresses https://help.salesforce.com/articleView?id=000326491&type=1&mode=1

How can I CC or BCC in other contacts from the same account?

Emma Trotman · Answer

Step 2: Show drop down, select Contacts: Account [Company Name] - I don't get this option in the drop down - only the All Co-workers in Company which are just from my company..    I want to workout why I'm not seeing this in my drop down list ?

How can I CC or BCC in other contacts from the same account?

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