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We have a team of Sales users reporting this issue... any ideas why this is happening? The other LARGER group of Sales users (field sales) is not reporting this issue, no one else has...;

 

"When BGST agents save a new lead to the system, the system reverts them to the "Home" page instead of refreshing to the new lead to allow the agent to continue to work. This is impeding their ability to work efficiently.

 

 

 

This is new and began to happen on 3/25/21 and continues to be an issue.

 

 

 

The issue presents inconsistently."
6 Antworten
  1. 22. Apr. 2021, 07:38
    the idea is that you can replicate and see if there is any logic performing the redirect

     

    also you can also just start asking a cache refresh, in case something odd that end
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