Closed Date not visible on Tasks or Incidents
I am trying to find out why the Closed Date is not appearing as a read only field on Tasks or Incidents. I have tried to add it in field views to view it on already closed incidents and tasks but it's still not visible. I looked at the layout of the ticketing system in administration under Edit Page Layout but its listed in the Date and Time Details page as visible/read-only.
I know this is probably something very minor and easy to fix but I can't for the life of me seem to figure it out.
Thanks
2 Antworten
What are the field level security settings of the field? It may have been created (or moved) but not enabled to view for all profiles - including sys admin.
