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Topics#Customer ServiceFrage von Leor Elfassy
Leor Elfassy (Sound Specialists) fragte in #Customer Service
3. Jan. 2020, 20:21

validation rule IF value is zero, then checkbox must be checked

I have a Vlookup field that aggregates the number of service calls (custom objects) on a case. I am trying to create a validation rule that says IF number of service calls is 0, THEN "Solved Remotely" checkbox must be checked. 

 

IF(

 

 Number_of_Service_Calls__c = 0,True,

 

False)

 

I have this part, but I don't know where to put in the Number of Service Calls Field.

 

Thank you!

 

Leor
7 Antworten
  1. Leor Elfassy (Sound Specialists)
    3. Jan. 2020, 20:41

    Got it. Thank you so much for the help.

    Leor Elfassy

    Client Services Manager

    Sound Specialists

    soundspecialists.com

    773-278-1650 ext. 210 Direct

    [cid:81f5aecc-513f-44c4-b263-efa70215cdf7]

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