We also have a trigger tied to the creation of an event on a lead. There are some circumstances when we want to force a new event into the public calendar.
How would I accomplish these things?
Thanks!
-Ken
2 Antworten
Public Calendars are a great tool for sharing resources and out of office schedules. Due to some limitations I would stay away from them for relating them to Leads. Instead I would look at your sharing rules and make sure that other users can view activities. If you have a private sharing model you could add a 'public' checkbox to the event and any event marked as 'public' would be shared using org-wide sharing rules.
The end calendar view isn't as pretty as a public calendar but it accomplishes the goal of sharing events. You could use a report or list view to display the 'public' events that are flagged.
Another option is to use Campaigns instead of Public Calendars. It's a workaround yes, and not at all how Campaigns are meant to be used, but if you want that "Calendar-like" view you can accomplish the same with a Campaign Calendar app found on the appexchange. Test first in the sandbox to see if that would meet your needs.
