We have our "Log a Call" directing to a Visual Force page. I've updated the field sets on that VF page to display the fields in a new order. The order is reflected correclty in Classic and when submitting a New Task.
When looking at an Account in Lightning the Log a Call component to the right still has the old fields?
Any suggestions on how to get the correct layout displayed?
Correct Layout:
*I know it won't look exactly like this, but the Comments field on Log a Call should say What did you cover?
Thanks so much!
4 Antworten
Hi Katie,
Global Actions can be added to different Record Types and have different layouts. do you happen to know if the two views are seen by different persons / viewing different record types?
My second suggestion is to take a look at Setup - > Activity Buttons, and see if Log a call is using the Default (no overrride) or a VF page as its layout. "Salesforce Classic Override"
Last, make sure the user Profiles who are consuming this have access to the Visualforce Page under the Secuirty settings.
If this answer helped, be sure to mark it as a "Best Answer" so that others can find the solution to this issue. Let me know if that helped, thanks!
