Hi,
I am looking to pull some stats about chat interactions, such as:
chat creation date
chat close date
number of chats
All within a given date range.
I see that the Salesforce1 api allows you to do reports but the program being written is not made for a mobile device. I wasn't seeing anywhere listed about other ways this can be accomplished.
If possible I would like to consume this data via the API or have it emailed to an address. JSON/XML/CSV would be acceptable formats.
What would be the best way to automate this process?
Alex
2 Antworten
Hi Subramani,
I apologize that this may not have been clear, I am looking to pull logs for the Live Agent Supervisor window for support/sales chat interactions.
Alex
