I followed the instructions to set up B2B Marketing Analytics and recently created the app in analytics studio. For some reason, the datasets are empty. These datasets were automatically created with the app.
Datasets that should contain data: https://help.salesforce.com/articleView?id=pardot_b2bma_dataset_reference.htm&type=5
Can someone advise as to why this may be the case and what I can do to fix it?
4 Antworten
Hi, I had to contact support to figure this out. We had an issue with our connector user. We had set up our connector user several years ago, and when we wanted to assign permissions to this user in SF for B2BMA, we couldn't find the user. Apparently, it no longer existed or perhaps the email was changed/updated in SF and that change had not been reflected in Pardot.
Our solution was to configure another Pardot Connector User and assign the relevant permissions for B2BMA. It worked after that.
