
Criteria 1:
Name: Closed Won and Banking
Conditions: Checks whether the opportunity's Stage is Closed Won AND whether the associated account's Industry is Banking
Associated action: Creates a task for the account owner to follow up on the account. For the due date, use this formula: TODAY() + 7. You can delete the Priority and Status fields.
However, I am unable to do the above in bold as I am not sure which action type creating a task would be under. Can anyone please help?
3 Antworten
Hi Susan,
You have to select the action type as "Create a record" and the record type will be "Task".