Can I link directly to the edit screen of a case record in community?

Question

Is there a way to structure a URL that loads up a case record in a customer community so that the user is on the edit screen straight away instead of having to click the Edit button?

Thomas Hoffman · Answer

Hi Ross - while I don't think this is possible from a URL in lightning, you can add the /e to the end of a record url in classic and it will take you to the edit screen.

ex:

https://example.my.salesforce.com/5000000000000000/e

Can I link directly to the edit screen of a case record in community?

Customer Service

Verwandte Lerninhalte

Weitere Hilfe