If I write an email and just [Send] it (rather than using 'Send and Add Salesforce')
I then go back and select the sent email and click 'Add Emails Salesforce'
This works if the email address already exists, but if it does not, I would expect it to appear in the 'Unresolved' list.
It does not.
It does categorise the email as 'Added to Salesforce' - but thats a lie.
My guess is this is a bug, anyone else had that problem??
Philip
6 Antworten
In order to isolate the issue please let me know
1. Outlook version
2. Salesforce for outlook version
3. Was this working correctly before
4. Any changes made
Regards
Sachin
