1 Antwort
Hi Jill,
Here is an article which you might find helpful:
https://help.salesforce.com/apex/HTViewSolution?urlname=Outlook-records-do-not-sync-after-changing-Sync-configuration-from-Manual-to-Automatic&language=en_US
For best practices and advice, may I also suggest joining the Outlook group via the link below:
https://success.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F9300000009M90CAE
Thanks!
