We are automating our user offboarding process, using an email template triggered by a workflow rule on user.
When user is deactivated, email is sent.
We need to include the information from the user that is being deactivated.
This help doc (https://help.salesforce.com/HTViewHelpDoc?id=workflow_user_object_limitations.htm&language=en_US) clearly indicates that the Target_User.Field_Name is to be used in email templates on the user object.
When we do so, we just get blanks - no values are merged in.
Anyone seen this before?
User.Field_Name fields display the running user info, which was surprisng, but turns out to match the behavior listed in the help doc.
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