
3 Antworten
This is the exact function of Lead Assignment rules.
Setup>Customize>Leads>Assignment Rules
You can create on rule - make sure it is active. Then you can add your rule entries to determine the proper assignment. Start with the most specific and then end with your msot general. You will also need to make sure your default lead owner is appropriate. Setup>Customize>Leads>Settings
Hope that helps!
Jared