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Topics#Customer ServiceFrage von Laura Hinson
Laura Hinson fragte in #Customer Service
27. Juni 2014, 20:48

When creating a mass email template, I selected the contact field "contactname" or "contactfirstname" so the letter will say Dear <contactfirstname> But either way I have tried it, still won't pull a contact name. Any tips?

4 Antworten
  1. Mike Gill (Capita Business Services)
    27. Juni 2014, 22:46
    Interesting I didn't know square brackets work. I'm only aware of braces. Where are mass emailing from?

     

    Please can you post a couple of screen shots, would like to see exactly what your looking at.
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