Hello, I cannot find the right way to an email alert to be sent to inform a user that he/she is no longer the owner of a record.
The alert should trigger when the owner record is changed.
Any advice?
17 Antworten
Eric Praud (Activ8 Solar Energies) 
Forum Ambassador
Hi Mimma,
You would need to create a lookup field to the User object (call it Previous Owner) and an email field (Previous Owner Email)
You can populate them by process builder when the owner ID is changed, populate with PRIORVALUE(OwnerID)
Now you can have another node in the process builder where if Previous Owner is changed, populate Previous Owner Email with Previous_Owner__r.Email
Now you can have a final node in your process builder that would send an email to this email address when it is changed
