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When I attempt to "request update" on a contact view; I receive this:

 

"Please authorize the inforce connector to access your LinkedIn nework"  then, it asks me to "Log in to LinkedIN" by depressing the "Log in to LinkedIn" button.  When I depress the button, I receive:

 

"An unexpected error has occured.  Your solution provider has beed notified"

 

Question: Who is my solution provider?

 

Question: According to what I read, LinkedIn is no longer operational

 

What must be done to make the "Request Update" work.

 

Your help is appreciated!

 

Demps
1 Antwort
  1. 18. Sept., 21:01

    Hi Demps,

    The message about the “inforce connector” suggests that the Request Update feature is using a third-party LinkedIn integration rather than a standard Salesforce feature. The “solution provider” would therefore be the vendor that supplied that connector/integration. 

     

    Since this is from 2012, the LinkedIn integration/API may no longer be supported, which would explain why the login/authorization step is failing. The Salesforce Community post itself does not identify the provider or provide a current fix. 

     

    I would check Setup → Installed Packages and Connected Apps for the Inforce/LinkedIn integration and identify the package/vendor. If the package is no longer supported, the Request Update feature would need to be replaced or updated with a supported LinkedIn integration. 

     

    If you can provide the Inforce package name/version o

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