When our donations roll-up to the summary on the Household or Contact detail page, none of them are being counted for the current fiscal year. Anything entered this year, shows as a gift for last year. I have checked the settings under both our compnay profile (Starting Month = August and FY based on the end of year) and in household settings (Use Fiscal Year). Can anyone tell me what is going on?
1 Antwort
That doesn't sound right - go over to https://powerofus.force.com/publogin
then find this group: https://powerofus.force.com/_ui/core/chatter/groups/GroupProfilePage?g=0F980000000CjRe
if you join the group I'd post questions like this there as the dev's are on there and their very quick to respond help.
thanks
dan