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Dear Community,

 

I was hoping that may be you guys could help out with a condition pertaining to a Lead Field and its values and the corresponding email alert.

 

This related to a Lead field's value. 

 

 

I just need help with the formula.

 

What formula should be applied here.

 

1 ) If the field's value changes to,

A1 A2

B1 B2

C1 C2

 

from

 

A3 A4

B3 B4

C3 C4

D1 D2 D3 D4

 

We wanted an email alert

 

 

2) Also, if the field's value changes,

 

from A2 to A1

from B2 to B1

from C2 to C1

 

We wanted an email alert

 

3) But, if the field's value changes

 

from A1 to A2

from B1 to B2

from C1 to C2

 

We do not want any alert

 

 

 

Thanks.

2 Antworten
  1. 15. Apr. 2013, 11:08
    Hi,

     

    you have to create trigger on Lead object on after update to fullfil your requirement.

     

    Important :

     

    If this answer is helpful to you, please mark this as the best answer.

     

    Thanks,

     

    Hitesh Patel
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