Is there a "Center of Excellence" Success Community, or is this it? I am interested in pulling together the experiences of those running a COE. To my mind governance is part of a COE which includes the following:
- Vision: strategic vision and direction for Salesforce for both the business and IT
- Leadership: Steering Committee and key sponsors in business and IT
- Governance: overall control of the strategic direction, business cases, investment and risk management
- Change control: management of changes to all aspects of the project
- Methodology: the implementation methodology covering people, process and technology
- Standards: includes standards for analysis, documentation, metadata naming, coding, testing, communication, change management, training…
- Metadata management: control of the Salesforce metadata across the deployment pipeline
- Architecture: technical architecture of Salesforce and how it relates to the integrated systems and InfoSec
- Change management: communications, organizational change and training to get Salesforce adopted
- PMO: the Project Management Office that manages the COE activities
- Tooling: platforms / apps / tools used to support the project
- Prototyping: innovation hub that builds out Salesforce prototypes to show the “art of the possible”
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We have created a COE community Join up. https://trailblazers.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F94S000000Gw5VSAS