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Hi All,

HTML email editor in Lightning 

 

As a part of lightning migration, we are using HTML email editor. The main purpose of using html editor is to retain the images in incoming email.

The Images are retained as part of email feed but not in HTML email editor, it gives text as [Image is no longer available].

Further I analyzed, email message objrct record, the htmlbody field shows below information as image source.

 

<img width="275" height="183" style="width:2.8666in;height:1.9083in" id="Picture_x0020_1" src="https://*******--SBX--c.cs35.content.force.com/servlet/servlet.FileDownload?file=00P2g000000jwA6" alt="An empty park bench next to a tree Description automatically generated"><o:p></o:p></p> <p class="MsoNormal"><o:p>&nbsp;</o:p></p> <div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"> <p class="MsoNormal"><b>From:</b>

 

While feed item has image source as 

https://*******--sbx.lightning.force.com/lightning/r/ContentDocument/0692g000000KinWAAS/view

 

Can somone guide how to get it working in the email editor?

 

@Srinivasan V @* Lightning Now! * @Service Cloud @Sean Carr 

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