Hi everyone, in our company the field 'Account Owner' is used by one dept. and we, in another dept. reserve the field 'Account Team' for the account manager to which the account is assigned. Now, I am looking for a way to make sure that I can follow everything that happens on the account of which I am the owner in the field 'Account Team'. I first thought that I could use the 'Follow' button on the account(s) in question but now I am beginning to doubt this...because I think that it will be the Account Owner who will be notified in case something is happening on the account, right ? Does anyone has experience in such a similar case ? Or has a good tip on how to monitor the activities on my assigned accounts ? This would be such a help !
Thanks and looking forward hearing from you all ;-)
Have a nice weekend !
Kind regards, Myriam