Just prioritised. Kudos on a great way to mange this. However, I am still confused about step 3 in your process, which is: Three times a year, product managers create a prioritization list from the most-upvoted ideas.
The key being most-upvoted ideas. But then looking at the ideas I see this:
Workflow email alerts to contacts should be recordable as activity history
https://success.salesforce.com/ideaView?id=08730000000BroKAAS
Votes: 5,469 votes
Status: Open
Email to case loop
https://success.salesforce.com/ideaView?id=087300000007PvJAAU
Votes: 403
Status: Up For Prioritization
5,469 votes vs 403 votes. How does the lower voted idea make it to the shortlist but the higher voted one does not? Especially given a factor of 13.5x more votes?
This seems to be in plain contradiction to most-upvoted ideas.
It's a bit of a mix between clouds, age of the idea, and a bunch of other stuff. If you went just by total votes the older the idea the more likely it would hit the prioritization list even though the importance of that idea may have decreased over time.
this was talked about a bit during the true to the core session at Dreamforce.
It was also a bit when I interviewed
@Scott Allan and @Jennifer Sacks on @WizardCasthttps://thewizardnews.com/2019/09/09/reimagined-salesforce-ideaexchange-with-jennifer-sacks-and-scott-allan-wizardcast-episode-97/
