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Help!

 

I have a Lightning user (NPSP) which gets logged out and is prompted to log back in, almost every time she attempts to send a list email. Any ideas of what could be causing this issue?

 

Browser; Apple Safari

 

The same action works flawlessly in Classic.

10 Kommentare
  1. 14. Okt. 2019, 09:54
    @Sarah Henderson

    I think the root cause is far beyond cookies and cache...

    There was a nurse at my high school which would give students Tylenol for every ailment... Perhaps she was attempting to find the 'Number Needed to Treat (NNT) for Tylenol. You can image the percentage of success she realized from said approach...

    Most desktop builds are done with the 'deny everything upfront' approach, as it pertains to security settings, then allow as required. A willing analyst on your IT Security team may prove most helpful.

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