Several of our users are experiencing an issue when they are composing an email in Lightning. Many times as they are typing, the email cursor either stops or goes elsewhere. I have not experienced this myself, but I have witnessed it.
I saw this was a known issue in Summer '18 and was fixed, however I see an idea out there from users stating this is still an issue. Does anyone know of any official statement from Salesforce on this? I need to tell our users why this is happening.
2 Kommentare
This happens to me also when I compose a comment on a case, not only in emails. Do you have the link to the idea so I can vote on it?